Drone Doctor Terms of Service

Welcome to the terms of service for Drone Doctor. By utilising our services, you consent to the following terms and conditions:

Terms and Conditions for Goods and Services Provided by Drone Doctor

Parties:

  • "Drone Doctor" pertains to our business located at 34 Grant Street, Ballarat Central VIC 3350, Australia.
  • "You" or "Customer" indicates any individual or entity purchasing goods or services from Drone Doctor.

Acceptance of Terms: Engaging with Drone Doctor and placing an order implies your acceptance of these terms and conditions, forming a legally binding contract.

Goods Description: Drone Doctor offers drones, drone components, accessories, and relevant products ("Goods"). The range of Goods can vary and may be updated without prior notification.

Order Placement: Goods can be ordered via the Drone Doctor website, over the phone, or directly in person. Your order is an intent to buy Goods at the stated prices. Drone Doctor reserves the right to either accept or decline any order.

Pricing and Payments: All Goods are priced as marked at the order time, subject to changes without any preliminary notice. Complete payment is due upon finalising your order. Accepted payment methods include credit cards and other select options.

Delivery Protocols: Drone Doctor will oversee the dispatch of Goods to your designated location. The delivery fees will be calculated during checkout, based on your delivery address. The title and risk associated with the Goods transfer to you once the delivery is made.

Return and Refund Policies: Inspect your Goods upon receipt. Faulty or damaged Goods are eligible for a complete refund within 30 days post-delivery. For all other returns, the Goods must be in their original state. A refund or replacement will be processed, deducting a 25% restocking fee. Return shipping charges are borne by you.

Warranty and Accountability: Goods come with a 90-day defect-free warranty post-purchase. Drone Doctor's responsibility is capped at either repairing or replacing the Goods, or refunding the purchase amount. We aren't accountable for secondary or resulting damages.

Indemnification: You concur to safeguard, indemnify, and keep Drone Doctor unharmed against any claims or damages stemming from your use of the Goods.

Jurisdiction: The terms are overseen by the laws of Victoria, Australia. Legal actions related to these terms should exclusively be initiated in Victorian courts.

Term Modifications: Drone Doctor retains the right to amend these terms, with updated terms posted on our website. Subsequent orders will adhere to the updated terms.

Complete Agreement: This document represents the full agreement between you and Drone Doctor concerning the sale of Goods.